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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Everytime I call they very polite and empathetic.

Everytime I call they very polite and empathetic. Clear and precise. I referred my mother also who was successful Reviewed on: 28th February 2025

Easy to use and got what I needed

Easy to use and got what I needed Reviewed on: 28th February 2025

Really good good rates and easy to manage with the...

Really good good rates and easy to manage with the app Reviewed on: 28th February 2025

Clear and easy access.

Clear and easy access. Able to monitor my plan very easily. Reviewed on: 28th February 2025

simple and clear to understand no hidden cost.

simple and clear to understand no hidden cost. all infomation upfront Reviewed on: 28th February 2025

Very quick approval and re payments very manageable

Very quick approval and re payments very manageable Reviewed on: 28th February 2025

Excellent Customer Service

Always respond quickly and keep you well informed Reviewed on: 28th February 2025

Zuper Zopa service

I have applied for loans and found the process easy to understand, the rates offered are highly competitive and the service so good that I have never had to contact customer services. Reviewed on: 28th February 2025

Zopa helped me when no one else would, talked throug...

Zopa helped me when no one else would, talked through my situation and took a chance on me. Due to their support I now have far less debt and an excellent credit rating. Reviewed on: 28th February 2025

Highly recommend

I needed a personal loan fast so I applied online and it was so easy. The interest rates are good too. I was accepted straight away. I would definitely recommend this company. Reviewed on: 28th February 2025

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