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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fantastic company & fantastic rates

Fantastic company & fantastic rates Reviewed on: 28th February 2025

Easy loan application

It was very easy to apply for the loan Reviewed on: 28th February 2025

App very straightforward to use.

App very straightforward to use.Always keep you with in your limits. Reviewed on: 28th February 2025

5 Stars...

Great service , quick money transfer Reviewed on: 28th February 2025

They've been awesome!

They've been awesome! Couldn't ask for a better loan provider. Reviewed on: 28th February 2025

Zooms loan and credit cards

Zopa was excellent,customer services were so helpful . Would definitely recommend to friends Reviewed on: 28th February 2025

Very good company friendly staff good customer service

Very good company friendly staff good customer service Reviewed on: 28th February 2025

Money was received quickly and promptly.

Money was received quickly and promptly. All APR explained clearly. App is very good Reviewed on: 28th February 2025

best options and helps make decisions with confidence

Provides the best options, you get to check the rates on loans if consolidated which brings confidence in making decisions Reviewed on: 28th February 2025

As a customer who has had problems in the past with...

As a customer who has had problems in the past with finances. I find them a very responsible lender only giving me what I can comfortably afford and not bombarding me with extra funds like so many others have in the past . Reviewed on: 28th February 2025

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