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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simple process and great product!

Very simple process applying for the loan, great customer service. Since paying off my loan, I have since stuck around as a Zopa customer with a current account and savings account. Reviewed on: 28th February 2025

Free hassle, straight to the point once data provide...

Free hassle, straight to the point once data provided checked and security check. Money in my account within 12 mins from when I applied. Absolutely top service Reviewed on: 28th February 2025

Always had a great experience, quick and efficient s...

Always had a great experience, quick and efficient service. Reviewed on: 28th February 2025

Had no problems

Had no problems sorting out . All sorted in a matter of minutes Reviewed on: 28th February 2025

No nonsense loans

Alway willing to help and look at all aspects of your situation before making a decision on borrowing. I would always go to Zopa first before any other financial provider. The rates are reasonable and the process is simple. Reviewed on: 28th February 2025

Simplicity

So easy to apply for a loan and very speedy application, Easy to keep track in the app, My go to loan company when needed. Reviewed on: 28th February 2025

Clear and proactive communication!

Clear and proactive communication! When Zopa told me I had qualified for a loan, I was able to take advantage of this and sort out some debt I need to deal with. It was great. Reviewed on: 28th February 2025

Marlena88

Zopa Always helps me if I need it Reviewed on: 28th February 2025

Excellent

Easy process, excellent communication of information, the app contains lots of useful features and makes payments and viewing balances etc really easy to view and manage. Reviewed on: 28th February 2025

Really helpful friendly excellent customer service n...

Really helpful friendly excellent customer service nothing was too much trouble explaining everything and giving excellent advice Reviewed on: 28th February 2025

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