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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

The app is excellent.

The app is excellent to use, has everything you need at your fingrr tips. Easy to get settlement figures etc. Reviewed on: 28th February 2025

Great service

I took out a small loan over 2 years came into some money and paid half off and Zopa reduced my direct debit by half was very impressed Reviewed on: 28th February 2025

Easy to speak to very helpful and quick response wel...

Easy to speak to very helpful and quick response well recommend them Reviewed on: 28th February 2025

Excellent service and money was in the bank rapidly,...

Excellent service and money was in the bank rapidly, would definitely recommend Reviewed on: 28th February 2025

Hassle Free Loan

So easy to organise a loan - no hassle - quick efficient service Reviewed on: 28th February 2025

excellent

Quick service very good company I will recommend this co to people I know Reviewed on: 28th February 2025

Love zopa, great rates, quick decisions and easy to...

Love zopa, great rates, quick decisions and easy to navigate. Reviewed on: 28th February 2025

Excellent

Excellent and a breath of fresh air Reviewed on: 28th February 2025

Trusted.

Trusted. Spam free. Excellent customer service and delivery. Reviewed on: 28th February 2025

Good customer service.

Good customer service. Very helpful. Reviewed on: 28th February 2025

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