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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69084 reviews)

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4.91

Based on 69,084 reviews, last reviewed 19th May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

Fantastic Quick Service

Very quick with response and requesting information and lowest interest rate around. Excellent service without the huge price tag to match which is unusual. Reviewed on: 3rd January 2018

Friendly and efficient

My customer experience with Zopa has been great - anytime I’ve needed advice or questions answered, they have been extremely helpful. It is also so simple and easy to apply for a loan online! Reviewed on: 3rd January 2018

great service

reliable service and low interest, I recommend Reviewed on: 3rd January 2018

Transparent, easy to manage service

Easy to apply, manage, view and amend your account and everything is in plain English Reviewed on: 3rd January 2018

Straight forward and efficient

I have used Zopa on more than one occasion when I had need of a lump sum and they were efficient and friendly. Topping up my existing loan was also very simply online Reviewed on: 3rd January 2018

Would highly recommend zopa

Zopa gave me a loan when others wouldn't without any fuss. I am in full time employment and never miss a payment but others still refused. Zopa was quick and no fuss highly recommended them Reviewed on: 3rd January 2018

Very pleased

Excellent customer service. Easy and straight forward from start to finish Reviewed on: 3rd January 2018

Speedy and helpful

Got prompt response after applying with useful financial advice Reviewed on: 3rd January 2018

Easy Low Cost

I transferred my high APR car loan to zopa it was easy and pain free money was in my account quick and best of all I started saving money. Reviewed on: 3rd January 2018

Good, simple service

Online site is amazing! Very clear and recalculated repayments if you make over repayments. And let’s you do extra payments as well as settlement figure. Reviewed on: 3rd January 2018

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