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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69084 reviews)

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4.91

Based on 69,084 reviews, last reviewed 19th May 2026

14% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Easy to us app and find information Easy to us app and find information Reviewed on: 19th May 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69084)

quick, simple and efficient.

I was cautious before taking out a loan, with lots of apprehension. However my experience with Zopa has been excellent. The website is well designed with all the information you need clearly displayed. Reviewed on: 3rd January 2018

Excellent!

Communication great and the website is so user friendly. No confusion whatsoever and very quick decisions. Reviewed on: 3rd January 2018

Quick easy and helpful

Zopa were brilliant helping me with my loan, payout was fast and customer service was excellent Reviewed on: 3rd January 2018

Brilliant loan company

Easy to use and friendly excellent loan company will use again if needed Reviewed on: 3rd January 2018

friendly and efficient

All staff very friendly loan dealt with in a speedy and efficient manner. After care polite and obliging. Reviewed on: 3rd January 2018

Loans for people

Very good company ,great web site ,many thanks Reviewed on: 3rd January 2018

Help and assistance

Through no fault of my own, on two occasions I needed financial help and assistance. My bank did not help in any way. Zopa stepped in and rescued me for which I am extremely grateful. Many thanks Zopa. Long may you prosper. Reviewed on: 3rd January 2018

Quick, Easy and Effortless

Got to be the quickest and best way to get a loan. No hassle and stress free Reviewed on: 3rd January 2018

Great value loans

Easy to apply, easy to get the money, easy to pay them back. What more could you want?!? Reviewed on: 3rd January 2018

Very simply set out

The way that the fees and website are set out is very simple. You can see exactly what you will be paying and the interest is included in the outstanding balance. There are no other fees such as early repayment fees. The reason I did not give a 100% rating on recommending to a friend is because Zopa doesn’t do quotes over the phone. This isn’t a problem for me but if you are unsure about how the process works it could be a problem. Reviewed on: 3rd January 2018

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