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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

A very easy and straightforward company to deal with

A very easy and straightforward company to deal with Reviewed on: 28th February 2025

Easy online application form and a fast decision wit...

Easy online application form and a fast decision with the money in your account within a few days. Also very helpful staff when you call for information about the loan. Reviewed on: 28th February 2025

Fast and efficient, went like a dream.

Fast and efficient, went like a dream. Reviewed on: 28th February 2025

Zopa are by far the most understanding bank I've dea...

Zopa are by far the most understanding bank I've dealt With cantthank them enough Reviewed on: 28th February 2025

Ease of applcation

easy to apply and kept informed at all stages of application and funding. Easy to use app for keeping up to date with account Reviewed on: 28th February 2025

Staff is polite,loan procedures are excellent

Staff is polite,loan procedures are excellent Reviewed on: 28th February 2025

straightforward banking

I've had a fantastic experience with Zopa over the past few months. Setting up an account was a breeze, thanks to their intuitive and user-friendly platform. I love how transparent they are with fees and interest rates—no hidden surprises here, just straightforward banking. Reviewed on: 28th February 2025

Great experience

Great customer service easy and no hassle Reviewed on: 28th February 2025

Concise and exactly what we were looking for.

Concise and exactly what we were looking for. Reviewed on: 28th February 2025

Satisfied customer

Really easy application process. The app is so easy to navigate. Reviewed on: 28th February 2025

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