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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great experience!

I had a very positive experience with Zopa, having taken out a loan with them to purchase a car. The app is very useful to track repayments and I had the opportunity to pay the loan off early, without any financial penalty. I would definitely consider using Zopa again for a large purchase. Reviewed on: 28th February 2025

Excellent

Every loan I've had with zopa has been efficient and easy to understand. The app is well set up and easy to use. Reviewed on: 28th February 2025

Very easy to use and understand application process.

Very easy to use and understand application process. Great app for when you need to see where you are with your loan. Easy to contact when needing a little help and everything being in one place is exactly what you need. Reviewed on: 28th February 2025

Very happy with overall experience

Easy and quick to apply,good value Reviewed on: 28th February 2025

Easy application and swift response.

Easy application and swift response. App is easy to navigate and very informative. Good competitive rate of interest. Reviewed on: 28th February 2025

Excellent service and received loan in a timely manner

Excellent service and received loan in a timely manner Reviewed on: 28th February 2025

Always helpful easy to understand, pleasant staff

Always helpful easy to understand, pleasant staff Reviewed on: 28th February 2025

Very quick easy process would highly recommend

Very quick easy process would highly recommend Reviewed on: 28th February 2025

Zopa’s application was user friendly

Zopa’s application was user friendly and easy to navigate. They came back to me very quickly with a decision. Excellent communication throughout. Reviewed on: 28th February 2025

Easy application and quick approval

Easy application and quick approval Reviewed on: 28th February 2025

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