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Zopa: Personal loan reviews

View other Zopa products
4.95
Based on 69,078 reviews, last reviewed 23rd Apr 2026
14% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026
Anne 's avatar
Anne

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026
John 's avatar
John
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Easy and reasonable

4
Having only been in my current job for a few months I found it difficult to get a much needed loan for a new car. Zopa came through for me with a great rate and a pretty straight forward application process. They even have an online dashboard which makes it easy to keep track of your payments and what's owed. Reviewed on: 31st May 2017
adam wojcik's avatar
adam wojcik

Excellent!

5
Very easy to apply for a loan. Great helpful staff and there were no hold-ups at all - the money got to my bank account exactly as promised - quickly! Would definitely recommend and would use Zopa again! Reviewed on: 31st May 2017
jean's avatar
jean

Simply The Best

5
Have used Zopa many times they are fast and efficient and one of the best value for money. Would highly recommend them. Reviewed on: 31st May 2017
Jacqueline Faux's avatar
Jacqueline Faux

Quick & easy

5
Needed £3500 for new windows and doors (they were rotten and wouldn't have lasted another winter). Applied online with Zopa as their interest was a LOT less than the in-house double glazing company's. Easy peasy Reviewed on: 31st May 2017
Charlie McDonald's avatar
Charlie McDonald

Available in all ways

5
I use Zopa for pretty much all my finance needs and currently have 2 loans with them. Not only are they value for money but every 6 months I can apply for more and it is accepted. The staff are extremely helpful too. They helped me throughout the journey to becoming a Zopa customer. Reviewed on: 31st May 2017
Qudeer Ahmed's avatar
Qudeer Ahmed

Excellent service

5
Zopa offer excellent service and value for money Reviewed on: 31st May 2017
Liz Charlton-Withey's avatar
Liz Charlton-Withey

Fantastic loan provider

5
This is the second time I have used Zopa to obtain a car loan. Why you may ask. The interest rates on both occasions were lower than other providers. The on-line application was very straight forward, approved and paid out very quickly. Communication was excellent and I was updated every step of the way (via email). The online account allows me immediately to see what payments I have made and my outstanding balance. I can make additional payments if I so choose or if I need to change my repayment date. If you prefer you can also phone them however I have never needed to use this service. Would I use them again, definitely (already have) and I always recommend them to friends and family. All in all a brilliant smooth process (both times Reviewed on: 31st May 2017
Judith Smith's avatar
Judith Smith

Zopa for government

5
Short and sweet.. Quick , easy and helpful. Thank you Zopa Reviewed on: 31st May 2017
Michael's avatar
Michael

Fantastic investment opportunity

5
Zopa is afantastic way to invest your money; great return on your money; staff are fantastically friendly; honest. 10 out of 10 Karl Reviewed on: 31st May 2017
Karl Parr 's avatar
Karl Parr

So helpful and explained everything

5
They gave me the best rate possible. Reviewed on: 31st May 2017
Leanne Williams's avatar
Leanne Williams

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