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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

Excellent service.

Very practical and excellent service. Reviewed on: 31st May 2017

Great APR Rates and customer service

Took a loan with Zopa to help pay towards a new car, rates were alot better than any other providers as well as free early repayments. Great customer service too Reviewed on: 31st May 2017

Excellent all round service

ZOPA are extremely easty to deal with, are competitive and decisions are made quickly, in addiiton communication is excellent, would reccommend to anyone. Thank you ZOPA. Reviewed on: 31st May 2017

Easy and reasonable

Having only been in my current job for a few months I found it difficult to get a much needed loan for a new car. Zopa came through for me with a great rate and a pretty straight forward application process. They even have an online dashboard which makes it easy to keep track of your payments and what's owed. Reviewed on: 31st May 2017

Excellent!

Very easy to apply for a loan. Great helpful staff and there were no hold-ups at all - the money got to my bank account exactly as promised - quickly! Would definitely recommend and would use Zopa again! Reviewed on: 31st May 2017

Simply The Best

Have used Zopa many times they are fast and efficient and one of the best value for money. Would highly recommend them. Reviewed on: 31st May 2017

Quick & easy

Needed £3500 for new windows and doors (they were rotten and wouldn't have lasted another winter). Applied online with Zopa as their interest was a LOT less than the in-house double glazing company's. Easy peasy Reviewed on: 31st May 2017

Available in all ways

I use Zopa for pretty much all my finance needs and currently have 2 loans with them. Not only are they value for money but every 6 months I can apply for more and it is accepted. The staff are extremely helpful too. They helped me throughout the journey to becoming a Zopa customer. Reviewed on: 31st May 2017

Excellent service

Zopa offer excellent service and value for money Reviewed on: 31st May 2017

Fantastic loan provider

This is the second time I have used Zopa to obtain a car loan. Why you may ask. The interest rates on both occasions were lower than other providers. The on-line application was very straight forward, approved and paid out very quickly. Communication was excellent and I was updated every step of the way (via email). The online account allows me immediately to see what payments I have made and my outstanding balance. I can make additional payments if I so choose or if I need to change my repayment date. If you prefer you can also phone them however I have never needed to use this service. Would I use them again, definitely (already have) and I always recommend them to friends and family. All in all a brilliant smooth process (both times Reviewed on: 31st May 2017

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