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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69078 reviews)

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4.95

Based on 69,078 reviews, last reviewed 23rd Apr 2026

14% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Excellent service app fantastic each tim e I call th... Excellent service app fantastic each tim e I call the agents are so efficent and helpful. Reviewed on: 23rd April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69078)

Fast, efficient, friendly and not a Banker in sight

Excellent customer service. Easy to apply for a loan. Quick, efficient and the interest you pay goes to individuals and does not line the pockets of Banks. Everyone a winner Reviewed on: 31st May 2017

Short term loan for car

I bought a new car and hadn't sold my old one and so needed a short term loan very quickly. I contacted Zopa on line and they confirmed within 2 hours and BACS transferred the monies within days. Very efficient and quick and I paid it off within a couple of weeks without any early repayment charges. Excellent! Reviewed on: 31st May 2017

Zola!Zopa!Money!Money!Zopa!

We needed a small amount of money really quickly and Zola delivered really quickly, simple as that! Thank you Zola!!! Reviewed on: 31st May 2017

Fast, friendly and very competitive.

In an Industry where you hear many examples of poor customer service, Zopa not only provided the best rate but also in a way where everything was clear and transparent. I would not hesitate to use them again Reviewed on: 31st May 2017

Best Loan Providers in the market

I was looking for a reliable and best lender for my home improvements and holiday. There I came across. God... I should be very much thankful to zopa. The loan decision process and availability of money is as quick as possible. Thumbs Up Reviewed on: 31st May 2017

Brilliant concept, well delivered

A brilliant product, well delivered. Simple, easy application process and another easy to navigate website to access and manage your account. Friendly customer service when needed. I've used Zopa before, recommended to friends and family, and would certainly use them again. Reviewed on: 31st May 2017

Unbeatable value loan

This loan provided me with a great interest rate. The whole proces from application to the end process, was quick and efficient with a swift decision made by Zopa. I was very impressed. Reviewed on: 31st May 2017

Excellent

Quick easy access to cash stress free set up thank you Reviewed on: 31st May 2017

Quite simply . . . Brilliant!

Exceptional customer service with prompt response to queries, going the extra mile to be helpful. Very competitive interest rates too! Can't recommend Zopa highly enough! Reviewed on: 31st May 2017

Great

Always there with good service and good rates, thanks zopa Reviewed on: 31st May 2017

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