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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.95 (69077 reviews)

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4.95

Based on 69,077 reviews, last reviewed 21st Apr 2026

13% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Zopa have been really supportive and helped me with... Zopa have been really supportive and helped me with sorting out my finances. I am so grateful. Reviewed on: 21st April 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69077)

Fast, efficient and approachable

I'm not very internet savvy but I found Zopa easily negotiable. Lovely fast and efficient service. Reviewed on: 30th May 2017

Absolutely first rate. No problems! No bother!

I borrowed £15k for some home improvements. The process was fast and trouble-free. I am well into the repayment period - again, trouble- free. I am considering a further loan, for the same purpose. I will not contemplate a high street bank after the excellent service from Zopa. Reviewed on: 30th May 2017

Zopa loans- second yo none!

Very simple and straightforward on line application to complete. Extremely competitive fixed rates with a quick decision on acceptance and pay out. Communication throughout the application process is excellent. Very easy to manage on line access to account details etc.(phone backup if needed)once loan accepted. Highly recommended. Reviewed on: 30th May 2017

Excellent customer service, low interest, has boosted my credit rating now I have consolidated debts

Great service when I have emailed, easy application, low interest , quick decision, quick funds and my credit rating has gone right up since I got my zopa loan to consolidate debts! Reviewed on: 30th May 2017

Fantastic communication

The lady i spoke to on the phone was very nice and explained every step of the way and she didn't rush me on anything that i wanted to know and answered all my questions Reviewed on: 30th May 2017

Just fantastic!!

Zopa gave me a loan when no-one else would (even my bank who I have been with for years wouldn't). Would definitely recommend Zopa to anyone, fast and efficient service, and hassle free! Reviewed on: 30th May 2017

Stress free experience

I've had several personal loans over the past 30 or so yrs, For me zopa beats all the others hands down, fair rates of interest and very professional. Reviewed on: 30th May 2017

Fair rates for all including non home-owners

As a non home-owner getting a loan is not easy and rates can be extremely high. I did my research and Zopa offered me the best rates. The money was in my account within a couple of days and with affordable monthly repayments coming direct from my account it couldn't be easier. Two years down the line I've come back to Zopa for a second loan, confident that I don't need to look anywhere else. Zopa is without doubt my number one Credit provider. Reviewed on: 30th May 2017

Excellent service every time!

A friendly, prompt and professional service every time. Reviewed on: 30th May 2017

Hassle free loans

A very quick and simple process from start to finish. Well done Zopa. Reviewed on: 30th May 2017

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