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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (69091)

quick response to cutomer

they response quickly as possible to customer Reviewed on: 30th May 2017

Easy

Easy to get loan from zips. In few minutes you can get the result of your loan application. Money arrived quick in your bank. Would recommend this company. Thank you.. Reviewed on: 30th May 2017

Quick and easy

Great company application was easy and money came through quickly Reviewed on: 30th May 2017

Fast decisive company

Quick decision and no time consuming appointments. All in all a very simple process Reviewed on: 30th May 2017

Fast, efficient and approachable

I'm not very internet savvy but I found Zopa easily negotiable. Lovely fast and efficient service. Reviewed on: 30th May 2017

Absolutely first rate. No problems! No bother!

I borrowed £15k for some home improvements. The process was fast and trouble-free. I am well into the repayment period - again, trouble- free. I am considering a further loan, for the same purpose. I will not contemplate a high street bank after the excellent service from Zopa. Reviewed on: 30th May 2017

Zopa loans- second yo none!

Very simple and straightforward on line application to complete. Extremely competitive fixed rates with a quick decision on acceptance and pay out. Communication throughout the application process is excellent. Very easy to manage on line access to account details etc.(phone backup if needed)once loan accepted. Highly recommended. Reviewed on: 30th May 2017

Excellent customer service, low interest, has boosted my credit rating now I have consolidated debts

Great service when I have emailed, easy application, low interest , quick decision, quick funds and my credit rating has gone right up since I got my zopa loan to consolidate debts! Reviewed on: 30th May 2017

Fantastic communication

The lady i spoke to on the phone was very nice and explained every step of the way and she didn't rush me on anything that i wanted to know and answered all my questions Reviewed on: 30th May 2017

Just fantastic!!

Zopa gave me a loan when no-one else would (even my bank who I have been with for years wouldn't). Would definitely recommend Zopa to anyone, fast and efficient service, and hassle free! Reviewed on: 30th May 2017

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