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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Awesome value

Come across zopa in compare the market. They were the only company who's loan price was the same as advertised on the site, most of the others were like £50 a month, but when you actually went on their site to take out the loan the cheapest you could get was £75 ( just example figures) website easy and friendly to use. Kept up to day with progress really well. Would definitely recommend and use again Reviewed on: 30th May 2017

Brilliant experience

My experience of Zopa has been brilliant... so easy to apply and very clear. They also make it very easy to make extra payments. I would certainly recommend them to friends and family! Reviewed on: 30th May 2017

Easy and quick

I have used zopa twice now and both times they have come up the cheapest for the quote . They put everything through nice and quickly no waiting around. Would definetly recommend zopa loans to friends and family . Reviewed on: 30th May 2017

What it says on tin

Everything was easy to set up, reliable and nothing was hidden. Reviewed on: 30th May 2017

Easy as

Using the Zopa web page was very easy and I deemed reassured that this was the lone for me I got a email asking to call them I did and all it was was to check I was the person I said I was very happy with the service Reviewed on: 30th May 2017

The only loan company I'll ever use!

I wouldn't go to anyone else for a loan. Great rates and so easy to apply. Exceptional customer service - can't recommend them enough and I wouldn't hesitate to use them again! Reviewed on: 30th May 2017

Fast and simple

Fast decison and simple application Reviewed on: 30th May 2017

Quick and easy

Being completely online, managing my zopa loan is always quick and easy! Reviewed on: 30th May 2017

Really quick and efficient

Really quick, easy process and no problems so far! Can't complain ! Reviewed on: 30th May 2017

Amazing loan company

I wanted a loan to purchase a newer car. Even though I didn't have bad credit I was refused a loan with my first choice, which was a surprise. Eventually, I tried for a loan with Zopa and they approved my loan no problem and quickly. All I can say is I am so grateful to Zopa. Thank you so much. Deborah (very happy customer) Reviewed on: 30th May 2017

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