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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Straight forward and easy to work with

Zopa is straight forward and simple when looking to borrow money. There process is not complicated to follow and they have a good online tool to manage your loan account with. Reviewed on: 30th May 2017

Zopa goes that extra mile

Did everything as and when they said they would at the outset. Accurate and concise easy to understand information. Head and shoulders above the competition. Reviewed on: 30th May 2017

Smooth and efficient Service

Clear cut information, no hidden extras, decision made promptly and kept informed all the way through, just how a good business should be run! Reviewed on: 30th May 2017

No fuss

We have had a loan from Zopa before. Great service. Good communication. No hidden charges would definitely recommend Reviewed on: 30th May 2017

So easy!

Never before have I experienced such a smooth and pleasant loan application. Everthing from filling out the online form was so simple. I had a question about the repayment date and dealing with customer services was an absolute pleasure. Reviewed on: 30th May 2017

Quick, easy and great rates

Applied online, way better rates than my own bank would give me. Loan was approved in a day or so and money hit my account shortly after. Reviewed on: 30th May 2017

The best financial service I've ever had

Everything, from the start of the application to paying off early was simple and straightforward. Their customer services is brilliant, they respond in hours not days and are very friendly and competent. Reviewed on: 30th May 2017

A service for the 21st cantury

the efficiency & speed that business is completed outstrips the antiquated systems still employed by the high street banks Reviewed on: 30th May 2017

Great and quick service

Application was so easy to do. The whole process went very smoothly from Start to finish Reviewed on: 30th May 2017

Simple and straightforward

The application process was swift and simple to follow. Money was in my account within specified time frame could not ask for better service. Reviewed on: 30th May 2017

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