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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Clear & easy

Hassle free application process. Clear and simple instructions and quick turnaround Reviewed on: 30th May 2017

Fantastic customer focus

Really simple interface to use but I was able to have complications ironed out very easily. Reviewed on: 30th May 2017

Quick

Quick quote, fast application and received the money quick as well. Reviewed on: 30th May 2017

Quick & Simple

Needed the funds quick to purchase a car. Simple process and great customer service Reviewed on: 30th May 2017

Loan request

Simple process talking to humans rather than computer very helpful Reviewed on: 30th May 2017

Excellent company very easy to deal with

Completed my application on online , extremely easy to use and approved very quickly. Excellent service Reviewed on: 30th May 2017

Seamless and fair

Quick and easy loan. Very fair interest, better than my bank that I was with for years. Money comes quickly, flexible payment dates - great loan provider Reviewed on: 30th May 2017

Good value

It's a good rate and the customer service are very helpful Reviewed on: 30th May 2017

Stress free!

I applied for a small loan, it was very straight forward to do online, no taxing questions and i received payment extremely quickly! Amazing service Reviewed on: 30th May 2017

Quick Service and puts the Banks rates to Shame

After using a comparison website I was given lots of offers, as I hadn't heard of zopa I went applied to Sainbury's. They accepted at a great rate but when the paperwork finally came through the actual rate was over 3 times higher. I therefore applied to Zopa and within 30 minutes had the money I wanted and the great rate they advertised on the comparison site. Great service, great idea, completely recommended. Reviewed on: 30th May 2017

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