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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Quick, easy, efficient

I decided to apply for a loan spontaneously to clear some debt in bulk, thinking this would take some considerable time as well as effort. Within 5 days funds were in my account. I have been able to move my payment date also with ease having started a new job using the online facility, this too was immediate. I have contacted customer services a few times asking various things in relation to my loan i.e. Early repayment etc and have always had a quick and non automated response. I would highly recommend zopa, they have been extremely helpful! Reviewed on: 30th May 2017

Extremely efficient

Simple, fast, and fair. Excellent customer care and very good products. A very refreshing way to do banking. Reviewed on: 30th May 2017

I was lucky to have used this service

As I was about to contact HSBC and Halifax for a loan. Now I have saved couple of hundreds in fees, thanks to Zopa! Reviewed on: 30th May 2017

Very low interest, easy to apply.

I'm really happy with my zopa loan and would highly recommend them to people looking for a low interest loan Reviewed on: 30th May 2017

Exceptional fair rates

I would highly recommend zopa for their fair interest rates and top customer service Reviewed on: 30th May 2017

Great service

Amazing service and excellent customer service. Highly recommended Reviewed on: 30th May 2017

I wouldn't use any other lender

I can't fault Zopa. Best and fastest service. Best economical rates on offer. Reviewed on: 30th May 2017

Quick and easy application

I have found,I have applied I have been accepted straightaway, All good Reviewed on: 30th May 2017

Extremely satisfying

Simple and straight forward process Reviewed on: 30th May 2017

Highly recommend

Would highly recommend zopa to anyone needing a loan, reasonable interest rates and money was in my bank very quickly Reviewed on: 30th May 2017

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