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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Excellent in every way

I'm really pleased I chose Zopa. At first I chose a loan with Zopa because they offered the most competitive rate but I found the application process was easy, the funds were in my account the same day and I receive regular updates about the outstanding balance. What's more i like the idea that the money I borrowed is helping someone to achieve higher returns on their investments than they would expect to receive from an instant access savings account with a bank; a win-win situation! Reviewed on: 30th May 2017

Easy, No hidden charged, low interest

Very easy to apply Whole process was straight forward No hidden charges Best rate in whole market No Marketing calls or fuss after Reviewed on: 30th May 2017

Life Saver!

Zopa Loans managed to assist me in a calm and highly profess manner so that I was able to organise my debt and finances accordingly and find a system that worked for me. You get complete access to your account online and get numerous different payment options to suit your status. Thank you for giving me the helping hand I needed to get back on track! Reviewed on: 30th May 2017

Quick and easy

From start to finish the whole process was quick and easy and was given an answer very promptly Reviewed on: 30th May 2017

Very efficient!

Easy to use and understand. Fast, friendly and their customer service is brilliant. Highly recommended... Reviewed on: 30th May 2017

If you short of money to buy somethin, this is the solution

I am statisfied with Zopa loan. Could get good amount on first time! Next time I would take this company again! Thank you! Reviewed on: 30th May 2017

Straightforward

Easy to set up online. Quick and easy access to a loan Reviewed on: 30th May 2017

Great Rates

The best value for money on the market and the process was quick and easy. Only disappointment was the after care. You get the money and they take it every month. No correspondence. Reviewed on: 30th May 2017

Straight forward and easy

I applied for a small loan shortly before Christmas for house decorating purposes and was amazed by the service and how straight forward it was to apply. As soon as the loan was agreed it was in my bank in a couple of days. I also have the option to pay more as and when I have extra funds without being charged. I would thoroughly recommend to friends and family. Reviewed on: 30th May 2017

Fab company and so helpful

Zopa were the cheapest interest rate and their quality service second to none. I had to change my bank details which again was done with ease. Brilliant company. Reviewed on: 30th May 2017

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