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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Nice and Simple

Quick and easy way to get a good loan with fair interest rates. The only downside is the fact that interest rates CAN change if you wish to change your monthly repayment date. Other than that, great service! Reviewed on: 30th May 2017

Fast and trustworthy.

Small APR compared to others and excellent customer service! Reviewed on: 30th May 2017

A straight forward approach to financing

From my first visit to Zopa's website all the way through to receiving my load everything was clear and instructions complete and uncomplicated. The application was handled efficiently and communications prompt. The online updates to my loan account clearly shows exactly how it's reducing and payments are used. Nothng left to doubt and no 'nasty' surprises. I certainly recommend Zopa as my number one loan provider with excellent low interest rates and charges. Reviewed on: 30th May 2017

Very good experience

A good lender, very convenient! The money was quickly available. Reviewed on: 30th May 2017

Good lender

Straight talking advisers and the product suited our needs Reviewed on: 30th May 2017

Brillaint Lender

very impressed with zopa. Very quick. Very easy to contact. Will def use again. Reviewed on: 30th May 2017

Really easy service and very competitive

I found the whole experience of taking the loan very easy, their website was simple to use, the offer and the subsequent approval was quick, painless and easy. Reviewed on: 30th May 2017

Easy to use and fast completion

Site is easy to use, everything is in plain English and happens when it says. Doesn't get much better. Reviewed on: 30th May 2017

Excellent service

Application process simple.from start to finish. Money in the bank really quickly too. Reviewed on: 30th May 2017

Brilliant, modern lending

Whole process was so easy. I got a great deal which actually bet anything offered by high street lender including my own bank. Initial hesitations proven wrong. I'll be using well into the future! Thanks zopa! :-) Reviewed on: 30th May 2017

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