Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Good customer service

Loan is well worth. Lower interest rate that can compete with high street banks. Reviewed on: 30th May 2017

I really like that lenders and borrowers get equally fair deals.

Found the whole process quick and easy and knew within minuets if I'd qualified for loan. Also, I was made to feel my business was important even though I only wanted to borrow a small amount for my dream sewing and embroidery machine and, as a pensioner it was nice to know that I was a valued customer. Communication is very good and I'm constantly kept up to date with emails etc. Reviewed on: 30th May 2017

Great service

Quick and easy! Zopa made it very easy for me to get a loan and money was with my pronto! Reviewed on: 30th May 2017

zopa amazing

Great company with a good concept Amazing customer service and support Reviewed on: 30th May 2017

Excellent service

Unbelievably quick decision and money in my account! Reviewed on: 30th May 2017

Fast, efficient, great!

I borrowed some money to pay off my overdraft, and was left very satisfied with service provided.. approval was fast, and very simple to follow. Reviewed on: 30th May 2017

Straight forward process

The application was so straight forward and it was reassuring to know that the right questions were being asked during the process. I would highly recommend Zopa without doubt to friends and family. Reviewed on: 30th May 2017

The best loan request experience ever

I heard abiut Zooa from an article in a national newspaper and thought I would give it a try. What appealed to me was the fantastic rates and terms of the loan. My request wss dealt with rapidly and with ease, without any fuss, very straightforward. I am very pleased with Zooa approach and would definitely recommend. Reviewed on: 30th May 2017

gave me a great rate on my personal loan

dead easy, applied online and had my provisional acceptance in minutes and my loan amount within 2 days direct to my bank Reviewed on: 30th May 2017

Excellent

I had always relied on banks for loans but when I saw how expensive my current bank was I thought I'd give Zopa a try. I have to say they have been fantastic. The website is easy and I know exactly how much I have left to pay and how much I have borrowed. They are my first choice for loans from now on. Reviewed on: 30th May 2017

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal loans
from Cockle Finance 4.93 from 814 reviews
Payday Loan
from Bongaloans 0.00 from 0 reviews
P2P Lending (discontinued)
from Orchard Lending Club (inactive company) 0.00 from 0 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub