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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Fab service

It was quick, it was easy and almost instaneous at a favourable rate Reviewed on: 30th May 2017

Easy process and low rates

Really liked how easy it was to apply. The company offers great rates and no fees if you want to settle early. A really good experience! Reviewed on: 30th May 2017

Happy Customer

Very good fast effect service , very pleased and will be recommending Zooa Reviewed on: 30th May 2017

Great Customer Service

This was the easiest, fastest, and best vlue for money Loan ive ever taken out. Everything was done online and I got an instant decision followed by the money arriving into my bank account a couple of days later enabling me to snap up the car of my dreams before anyone else had the chance. I would highly recommend Zopa and have already done so to my friends and family. Reviewed on: 30th May 2017

Superb Service

Having asked my own bank of 15 years for a loan to pay off my credit card, I was refused. I applied to Zopa and provided some simple information they required and got a loan easily with a lower APR than my bank was going to charge. The transfer was quick and straight to my bank account with easy monthly repayments. This is my first loan with anybody but don't think it will be my last with Zopa. They have saved me £55 a month on interest fees. Reviewed on: 30th May 2017

Fantastic company

It is so easy to get what you need. Fantastic interest rates and easily managed. Reviewed on: 30th May 2017

Great support

Great supporting company helping with all issues quickly and effectively. Easy to deal with and very straight forward Reviewed on: 30th May 2017

Impromptu decision makers and best customer service team

Outstanding customer service with quick decisions Reviewed on: 30th May 2017

Brilliant

Personal loan made easy and great interest rates! Excellent service Reviewed on: 30th May 2017

Great experience all round.

I was very happy with how easy the website was to navigate. The application was simple and didn't take long to complete. I heard back about my loan in under 12 hours which was amazing. All around great experience. Reviewed on: 30th May 2017

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