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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Helpful and straightforward

The application was straightforward and easily completed. The advisor was courtious and helpful. Reviewed on: 30th May 2017

Zopa ......A great loan provider.

My loan with Zopa , was easy to arrange , straight forward and no nonsense. I was not hounded by them to extend it or do anything else other than regularly pay it off , which I did and I would recommend them to anyone. Reviewed on: 30th May 2017

Excellent efficient service

Title sums it up. Excellent customer service. No complaints Reviewed on: 30th May 2017

Very prompt decision- would recommend

The application process took no time at all and the money was transferred through very quickly. I would definitely recommend. Reviewed on: 30th May 2017

best Rip of saver ever !

Use Transfer wise all the time save's me lots of time and money! Reviewed on: 30th May 2017

Awesome

These guys are amazing, now before anybody reads this i'm not into writing reviews or sounding professional because to me it seems too fake or scripted like you see in the adverts " now i have enough money to buy my new cooker" smiling and thumbs up at the camera. But I had to write one for Zopa, they were fast with getting back to me, and also in contact with updates. Honestly without them i would be lost (tried my hardest to not sound cheesy then). But i would recommend these guys 100% , thank you for everything Reviewed on: 30th May 2017

Quick, reliable and easy

Best experience when it comes to a quick loan, easy to set up and money was in bank within hours. Thank you :) Reviewed on: 30th May 2017

easy to use company I've been with!! A

Very easy to apply and always kept up to date with current offers! Reviewed on: 30th May 2017

Helpful

Very helpful people , quick accept for my loan Reviewed on: 30th May 2017

Great company

Very personable company. Beat the banks every time. Reviewed on: 30th May 2017

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