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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Simple & easy & clear

Easy to apply. Clear terms. Simple to manage Reviewed on: 30th May 2017

Quick easy and economical

I found my experiences with Zopa to be so easy. Simple online application and straightforward process. It was quick and the rates are the best. Reviewed on: 30th May 2017

Easy,reasonable,and user friendly

It was a simple easy process. I found the rates reasonable. The staff team were open and friendly. The website is user friendly.i like the idea I could be supporting a venture. . Reviewed on: 30th May 2017

Easy process

Simple process from start to finish.loan was passed at advertised rate unlike other lenders who pass the loan but at a far higher rate than advertised.i would highly recommend zopa Reviewed on: 30th May 2017

Great rates, straightforward process!

Just a really easy way to take out a loan - straightforward application process, quick decision and really impressive rates when compared to other lenders - what's not to like? Reviewed on: 30th May 2017

Easy, simple and quick response.

Very quick process and kept up to date throughout the whole process .I would highly recommend this company. Reviewed on: 30th May 2017

Simple and quick

I used a third party to compare loans and zopa came up top. It was quick and easy to complete the application and would definitely recommend to a friend Reviewed on: 30th May 2017

Best loan company ever...

I've genuinely never had such good service with a loan provider. Zopa are fast, simple and easy to deal with and their customer service is at a very high standard. I honestly do and would continue to recommend Zopa to friends and family. Thanks for helping me :) Reviewed on: 30th May 2017

Great service

Both loans I have had, experience with staff and organisation has been second to none Reviewed on: 30th May 2017

Quick, easy, great APR

Painless application Lowest APR I've seen Soft search APR was the same as that was offered Simple/easy to use website Changed payment date within seconds Fast turnaround Would recommend, or should I say, have recommended. Reviewed on: 30th May 2017

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