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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

I needed to help with an unexpected funeral of a fam...

I needed to help with an unexpected funeral of a family member . Zopa was quick easy and the money was in my account within the hour . I would highly recommend zopa to friends and family . Reviewed on: 15th January 2025

Was very easy to understand and helpful

Was very easy to understand and helpful Reviewed on: 15th January 2025

Fast response and great communication.

Fast response and great communication. I have never had any problems with Zopa. When I have asked question the response is very quick. Reviewed on: 15th January 2025

Very easy to do felt looked after.

Very easy to do felt looked after. Reviewed on: 15th January 2025

Easy to use and understand process

Very easy on-line application followed up by phone call and then loan approval. Took about 2 working days. Reviewed on: 15th January 2025

I got very good rates for my loans .

I got very good rates for my loans .After applying for them the funds were available in my account to use within in a hour after being accepted. I have since acquired a credit card with Zopa too. Reviewed on: 15th January 2025

East to apply.

East to apply. Fast and efficient transfer. Reviewed on: 15th January 2025

Great service

Excellent service very professional good clear prosse everything that I need Reviewed on: 15th January 2025

Excellent experience with Zopa.

Excellent experience with Zopa. Very good and user-friendly App. Quick decision and met my expectations. Reviewed on: 15th January 2025

Particularly good communication and informarion.

Particularly good communication and informarion. Rapid response to application. Reviewed on: 15th January 2025

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