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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Courteous and prompt

Courteous and prompt, usual credit checks Reviewed on: 15th January 2025

Really fast service, good communication

Really fast service, good communication Reviewed on: 15th January 2025

Easy to apply.

Easy to apply. Provide best option for me Reviewed on: 15th January 2025

Excellent Very Smooth

All done now online and was very easy. Reviewed on: 15th January 2025

I have used Zopa twice now and they have been brilli...

I have used Zopa twice now and they have been brilliant. I can't rate them enough from customer service to on line excellent Reviewed on: 15th January 2025

No issues from my side all done through app very eas...

No issues from my side all done through app very easy to use Reviewed on: 15th January 2025

Great all rounder

Flexible to use, forward thinking and fair. Never had a bad experience with them. Reviewed on: 15th January 2025

very happy but could do better with APR rates for ex...

very happy but could do better with APR rates for existing customers Reviewed on: 15th January 2025

I highly recommend Zopa. Great service.

My Zopa loan was easy to apply for efficiently process and paid into my account quickly, after due diligence. Communication is great. Enough information and notification without being overbearing. I would recommend Zopa to anyone. Reviewed on: 15th January 2025

Fast easy transparent no fuss to arrange

Fast easy transparent no fuss to arrange Reviewed on: 15th January 2025

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