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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Quick and simple to understand and great interest on...

Quick and simple to understand and great interest on loans easy to make payments back and paying early reduces interest only drawback is hard to get someone to speak to sometimes Reviewed on: 15th January 2025

Easy to use

Very easy to use online account however difficult to actually speak to Zopa if I can’t do what I need to do myself online. Reviewed on: 15th January 2025

Great company

Very easy to negotiate the site. Clear information, readily available. Competitive offers. Reviewed on: 15th January 2025

It is really easy to set up and a great experience.

It is really easy to set up and a great experience. Reviewed on: 15th January 2025

Excellent

By far the best and easiest to deal with Reviewed on: 15th January 2025

Excellent and seriously company good staff

Excellent and seriously company good staff Reviewed on: 15th January 2025

Simple to apply for, easy to set up

Simple to apply for, easy steps to complete the process. Friendly staff Reviewed on: 15th January 2025

Zopa highly recommended

Everything upfront with nothing hidden and app was very easy to use. Reviewed on: 15th January 2025

Fast response and reliable service

Fast response and reliable service from first contact Reviewed on: 15th January 2025

I do not 'worry' about my loan with Zopa.

I do not 'worry' about my loan with Zopa. From the way they handle my dealings I instinctively know I am in honest and good hands. Always clear in their actions and information, i know where I am and where I am going. No 'double speak or uncertainty of what they are saying, their service is always immediate and precise. At my age, i value such methods and have never regretted the many years I have been with them or the many loans I have had with them. I can genuinely recommend Zopa to others. Reviewed on: 15th January 2025

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