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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Money instantly in account no matter day of the week.

Money instantly in account no matter day of the week. Interest rate lower compared to other companies Reviewed on: 15th January 2025

Simple and quick to use and deliver.

Simple and quick to use and deliver. Reviewed on: 15th January 2025

Excellent from start to finish

So easy to apply , quick decision and money into my account within minutes, the interest rates are extremely good, less than the competitors Reviewed on: 15th January 2025

Great customer service

Great customer service , easy application process , quick approval and money available when promised Reviewed on: 15th January 2025

Easy application and one phone call.

Easy application and one phone call. Reviewed on: 15th January 2025

good communication & customer service

good communication & customer service Reviewed on: 15th January 2025

Good customer service and quick transfer for funds.

Good customer service and quick transfer for funds. Reviewed on: 15th January 2025

It was very quick and straightforward

It was very quick and straightforward Reviewed on: 15th January 2025

It was instant

It was instant cash receive. It took only seconds to apply the money was in my account. Hassle free experience no broker. Highly recommending Zopa. Reviewed on: 15th January 2025

Very straight forward and clear

Was an easy process and the very clear app helps to manage your products easily Reviewed on: 15th January 2025

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