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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great Idea, great service

I wanted to buy a car and was looking for a no fuss, affordable loan. I had heard about Zopa in a newspaper review and thought I'd have a look. The website was easy to use and I felt in control all the way through the application process. I'm a very happy customer! Reviewed on: 20th December 2016

quick and easy application

Zopa is an easy and transparent way to apply for a loan, the interest rates are lower than the banks the application process is a breeze, and the money transfer is quick. Highly recommended . Reviewed on: 20th December 2016

Fast uncomplicated and very quick

I heard about Zopa online and had a quote, I applied for a loan and got a quick response. The funds were in my account very quickly and it's all been very uncomplicated and exceptionally easy to understand. Def recommend to friends and family Reviewed on: 20th December 2016

fantastic and fast

Very quick and easy to apply quick decision and once approved in my bank within days I would definitely recommend Reviewed on: 20th December 2016

Easy to use. Simple and it works

Simple process it find out if you are able to get a loan. Great rates . Reviewed on: 20th December 2016

Fast , Excellent Service

Iv never had a credit card or loan before, so very nervous about taking out a loan for the first time. It was very simple and very easy to make a price i can afford to pay each month with a great interest rate! Simple to apply and fast response and service! Reviewed on: 20th December 2016

excellent service great rates, top marks Zopa

Needed a loan for home improvements, Zopa were not only one of the best rates on the market at the time, but they were also very friendly, professional and quick in all my dealings with them...top marks Zopa Reviewed on: 20th December 2016

I found this service very easy to apply and u will get ur loan in couple of days. No long telephone conversation no long forms to fill very easy to apply and also u can manage ur account online.

Excellent customer service . Very friendly and helpful staff . Reviewed on: 20th December 2016

Fantastic worry free provider

Zopa made the whole process stress free, with easy set up, the ability to overpay or pay off at anytime Reviewed on: 20th December 2016

Great service, easy process and good rates

Using Zopa has been a pleasure; great service from start to finish. Website is easy to use and the rates are good. Reviewed on: 20th December 2016

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