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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

loan

very good interest rate, no problems Reviewed on: 20th December 2016

Excellent and easy application process

Very impressed with the service. Very quick and easy to understand. I was a little scared about going off piste but I liked the idea that it was individuals investing in others and not just fat cats getting fatter... Reviewed on: 20th December 2016

Straight forward, human experience.

Online application is easy but interaction and contact from good customer service staff to complicate the process. Quick, straight forward and vey competitive rates. Reviewed on: 20th December 2016

No mess, no fuss

Zopa are great; they keep things simple, they don't waste your time trying to 'upsell' other products or services, they get the money where it needs to go with maximum speed and minimum fuss and they're nice, polite and available on the phone. They are the best financial firm I've dealt with in the last 20 years, bar none. Reviewed on: 20th December 2016

Great Value, Great Speedy Professioanl Service

The on-line process was very quick from application, decision to payment and would highly recommend compared to the far more expensive high street banks Reviewed on: 20th December 2016

fantastic service and very quick would and have reccommended zopa

nothing to tell it was effortless . well done zopa Reviewed on: 20th December 2016

painless

Can't believe how simple and quick it was. I have recommended Zoppa to family and friends excellent service all the way Reviewed on: 20th December 2016

Utterly amazing

Quick and easy , no fuss or hassle brilliant service! Reviewed on: 20th December 2016

No fuss

Simple process from start to finish. Took a couple of days extra than expected but was kept informed throughout. Reviewed on: 20th December 2016

Great go to for personal loan

Zopa online is simple to use and has no hidden agenda. Quick easy process and the money was in my account within the next day! Would recommend over any bank. Reviewed on: 20th December 2016

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