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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Great App that gives you control

The application process was simple, but what really impressed was the ability to see how changes in repayment date affected the monthly repayment total, but also the App that allowed simple additional payments and again giving detail of how future payments would change. All of this puts me in control of my money and lending. Reviewed on: 15th January 2025

Zopa was there to help me every step of the way and...

Zopa was there to help me every step of the way and still are Reviewed on: 15th January 2025

Great sevice

No problems and efficient. Lian arranged without fuss Reviewed on: 15th January 2025

Great loans!

Great loans! Very easy service and helpful staff Reviewed on: 15th January 2025

They keep me updated, let me know exactly what I nee...

They keep me updated, let me know exactly what I need to pay, I never miss a payment because of their advice Reviewed on: 15th January 2025

Easy to set up loan.

Easy to set up loan. god terms and everything done online. Reviewed on: 15th January 2025

Zopa is just so simple ...

Zopa is just so simple and painless, the app just works, the website just works, applying for a loan was so easy, and added to that the new insight features of the app give me really interesting insight into my spending across all my cards and accounts. Reviewed on: 15th January 2025

Tried my own bank who ive used for 15 years no help...

Tried my own bank who ive used for 15 years no help applied for zopa and it was in my account in 2 hours Reviewed on: 15th January 2025

It was very quick and easy to take out a loan from Z...

It was very quick and easy to take out a loan from Zopa which I found very impressive. I would recommend them to anyone. Reviewed on: 15th January 2025

Good all around , been happy with them from the...

Good all around , been happy with them from the start Reviewed on: 15th January 2025

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