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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

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4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Efficient service sorted our loan out quickly

We needed some extra money for our wedding and zopa sorted our needs out very quickly. Reviewed on: 20th December 2016

Zopa - the people's friend

I needed a loan for a new boiler. I compared several loans on a credit score site and Zopa were the top company and the reviews were great. I applied for a loan with then and had a positive result within minutes. Great rates and great service. Reviewed on: 20th December 2016

brilliant

I have been 100% satisfied with my loan Reviewed on: 20th December 2016

Quick, easy, affordable

When I was accepted for my loan, zopa had the best interest rates. They're customer service skills where second to none, I recieved the money within the next few days. Now I have my loan, it is affordable to pay back, and you don't receive any junk mail from them for advertising! Thank you zopa Reviewed on: 20th December 2016

Quick, easy and simple!

The whole process was simple, pain free and very fast! Reviewed on: 20th December 2016

Fantastic, Simple, Straight Forward, Quick

I applied for a loan to consolidate some credit card debts and pay them off in one monthly amount, taking away the stress of juggling multiple cards and 0% balance transfers. I expected the application process to be long and complicated but it was so simple and straight forward. Before I knew it the money was in bank and I was able to forget about juggling the cards and cutting them up. Reviewed on: 20th December 2016

Fantastic servise and great interest rate!!

Apply for loan within a week had the money. Highly recommended Reviewed on: 20th December 2016

So easy and clear

It is so easy and all the formation is very clear so you can understand it very easily. Reviewed on: 20th December 2016

Perfectly pitched personal finance

Not only was setting up easy but the consistent and easy way in which they go about their business make Zopa the go-to lender. Quick turnaround and subsequent lack of pushy sales encountered with other lenders leads me to believe that Zopa are a great company. Reviewed on: 20th December 2016

Review

Simple process no hassles in any of the process. They aren't as competitive as they used to be though. Reviewed on: 20th December 2016

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