Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69091 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69091)

Great Service, easy to secure

I applied online and was given an answer almost immediately. Very easy and professional, would recommend. Reviewed on: 20th December 2016

Perfect everything

Perfect...perfect...perfect....no stress no hassle....and quick Reviewed on: 20th December 2016

Really simple and the best rates

I took a loan out with Zopa and found that the rates were the best and that the customer service was really good! would recommend. Reviewed on: 20th December 2016

I'm in control of my loan.

Unlike big banks who do things on their own terms Zopa gives me freedom to choose how much I pay, what date I pay and the option to repay earlier. When that happens, there is trust and I feel like I am in control. Reviewed on: 20th December 2016

Number one for ease and service

Not much in life exceeds expectations but taking out a loan with Zopa did. An easy, fast and fair process. Reviewed on: 20th December 2016

Great company, fast and easy loan access

Have a great costumer service, easy access to the account, easy following the state of your application or loan status. Very satisfied with my loan, I do recommend this for everybody who needs a loan with affordable monthly payments. Reviewed on: 20th December 2016

Brilliant

Zero hassle. Everything was made simple and it was very quick to get the money. They have kept me up to date and have great offers Reviewed on: 20th December 2016

Quick, easy and fast.

Having used Zopa for two loans over the past 10 years it is definitely my go to place for any future borrowing needs. The whole process was easy from application to receiving the funds. I was kept informed throughout and understood each stage as my loan was processed. I would definitely recommend to family and friends, and would be a repeat customer. Even more I have seriously considered lending via Zopa. Reviewed on: 20th December 2016

Quick and Simple

Quick and simple process and by far the best interest rates for what I wanted that I could find, couldn't recommend them highly enough. Reviewed on: 20th December 2016

Excellent

Quick pay-out of loan, great customer service and kept up to date Reviewed on: 20th December 2016

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday Loan (discontinued)
from Loans at Home (inactive company) 4.34 from 11 reviews
Personal loan
from Burnley Savings and Loans 4.06 from 1 reviews
Personal loan
from My Community Bank 4.80 from 3219 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44348 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub