Write a review

Newsletter

Go to business site

Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

View other Zopa products

4.91

Based on 69,091 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

Read all reviews Write a review

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent

Easy process, excellent customer service , very helpful . Reviewed on: 15th January 2025

I asked and Zopa delivered immediately.

I asked and Zopa delivered immediately. First class service. Reviewed on: 15th January 2025

Professional and they do send polite reminders in time

Excellent efficient service and well documented guidelines and terms and Reviewed on: 15th January 2025

Speedy Zopa

My experience was great from the start from applying to acceptance in seemed like only hours. Yes i would recommend Reviewed on: 15th January 2025

Always helpful and professional.

Always helpful and professional. Clear to understand what is needed and the process Reviewed on: 15th January 2025

To be honest theres not much i can say there's good...

To be honest theres not much i can say there's good and the upper level of good take next week I rang with a minor problem sorted out within the first 30 seconds but got talking about my indoor tomatoes for 3/4hour about them they seem to know everything plus there super-duper friendly great peoaple Reviewed on: 15th January 2025

Excellent efficient service friendly supportive woul...

Excellent efficient service friendly supportive would recommend to anybody Reviewed on: 15th January 2025

The best

Can’t fault them , have been with them a few years always great service Reviewed on: 15th January 2025

Loan application

Application process was simple and easy to follow. Information requested was straight forward. Reviewed on: 15th January 2025

William' review 2

Never had any problems with getting the loans Reviewed on: 15th January 2025

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday Loan
from 247Moneybox 3.64 from 65 reviews
Logbook Loan
from AutoMoney 4.01 from 1 reviews
Personal Loan
from Barclays 4.40 from 107 reviews

Want to see more from Zopa?

Fixed term savings account
from Zopa 4.87 from 1795 reviews
Credit card
from Zopa 4.87 from 44347 reviews
Cash ISA
from Zopa 4.84 from 1546 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub