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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 16th Aug 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Zopa is great Very fast to get an answer and money in the bank straight away Reviewed on: 16th August 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent hassle free service

Excellent service -the loan was easy to apply for and I got a decision really quickly Reviewed on: 19th December 2016

Couldn't be simpler!

The application process from start to finish is simple and quick. Put this together with Zopa's low interest rates and you have a loan package that can't be beaten. If I needed another loan I would be straight back and there cannot be any better recommendation than that! Reviewed on: 19th December 2016

Awesome

It's was the most straightforward experience. Very polite and helpful customer service. I have recommended to all my friends and family Reviewed on: 19th December 2016

easy access and fast response online would highly recommend

easy online service with a fast and efficient response plus excellent rates Reviewed on: 19th December 2016

AMAZING

GREAT SERVICE, FAST NO FUSS, NO WAIT, NO HASSLE. THE WAY LENDING SHOULD BE Reviewed on: 19th December 2016

Excellent service by Zopa

I have had excellent service from Zopa for my loan, efficient service and customer service was very good. Reviewed on: 19th December 2016

Excellent interest rates and excellent customer service

Great interest rates and very user friendly website, the option to repay early with no charges is brilliant also the option for a fast track payout even if there is a fee is a great idea. I would recommend zopa to anyone looking to take out a loan. Reviewed on: 19th December 2016

Speedy and fair

Such a quick and hassle free process from application to completion. Funds became available soone than originally projected as well. Great service Thank you Zopa Reviewed on: 19th December 2016

1st Class Service

My application was processed in line expediently anf efficiently. My loan was paid when promised. Reviewed on: 19th December 2016

Efficient process

I found the process of applying for a loan with zopa was efficient. Reviewed on: 19th December 2016

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