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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Zopa Loan Review GP

Provided a much-needed consolidation loan when own bank, as a customer of 24 years, refused the same loan request. Very fast service once the request was approved. Reviewed on: 14th January 2025

Satisfaction

Very good and the money was in my account very quickly and the application form was straightforward Reviewed on: 14th January 2025

Quick and easy to get online and very good interest...

Quick and easy to get online and very good interest rate no hassle whatsoever Reviewed on: 14th January 2025

Perfectly simple

Very easy application process just what I wanted as a consumer. App has been great, very easy to manipulate and see what you need to. Overall a brilliant experience which gives you what you want when you want it. Reviewed on: 14th January 2025

Kopa zips open personal aspirations.

I found Zopa clear and helpful on all levels. Their application forms are straightforward to fill. Their payment dates and amount to pay also clear. I can access my accounts at all times. I am confident about everything involved with my lending. Reviewed on: 14th January 2025

Amazing Bank .. great service!

Amazing Bank and brilliant service thank You for Your support Zopa Bank Reviewed on: 14th January 2025

DEFINITELY WORTH IT

Great service without any hustle . I got approved within minutes and the money followed after with resonable interest rate. Very easy to set up everything via the app , including the direct debit for loan repayment. Everything is transparent from the start to finish Reviewed on: 14th January 2025

It was easy to deal with zopa very good experience...

It was easy to deal with zopa very good experience Reviewed on: 14th January 2025

I required a loan and the process was very quick and...

I required a loan and the process was very quick and the decision was instant. Reviewed on: 14th January 2025

Great experience

Great . I can check my account on the app , all the upcoming payments , balance . Reviewed on: 14th January 2025

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