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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Great company

Great company to deal with. App is easy to use. Also easy to contact if needed. Reviewed on: 14th January 2025

My experience has been great so far with ZOPA.

My experience has been great so far with ZOPA. I can’t fault it at the moment. Reviewed on: 14th January 2025

I applied for a loan and within a few days it had be...

I applied for a loan and within a few days it had been approved. The money was in my account shortly afterwards. The whole process couldn't have been simpler. Reviewed on: 14th January 2025

Great experience and quick action from team

Great experience and quick action from team Reviewed on: 14th January 2025

Very easy to apply and great customer support if needed

Very easy to apply and great customer support if needed Reviewed on: 14th January 2025

Easy helpful and caring seamless and understanding p...

Easy helpful and caring seamless and understanding process Reviewed on: 14th January 2025

easy to apply

the process of applying for a loan was very easy -have used Zopa twice now and would use them again Reviewed on: 14th January 2025

Very easy process and very quick

Very easy process and very quick Reviewed on: 14th January 2025

The process and rates are fantastic

The process and rates are fantastic Reviewed on: 14th January 2025

Always friendly staff and always given best advise

Always friendly staff and always given best advise Reviewed on: 14th January 2025

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