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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Extremely helpful answered all the questions I had

Extremely helpful answered all the questions I had Reviewed on: 14th January 2025

I wanted a loan 15 minutes later I had the loan now...

I wanted a loan 15 minutes later I had the loan now that’s what you call a service very fast very professional and very easy in general Reviewed on: 14th January 2025

Applied for an unsucured loan

I applied online it was very easy and got approved. No waiting around to speak to someone and was in my account the following day. Reviewed on: 14th January 2025

Very easy and straight forward and the staff on the...

Very easy and straight forward and the staff on the phone now how to treat people Reviewed on: 14th January 2025

Very helpful and easy to work with

Very helpful and easy to work with Reviewed on: 14th January 2025

Speedy response - excellent service, decision in min...

Speedy response - excellent service, decision in minutes Reviewed on: 14th January 2025

Really good service and all ways there to help...

Really good service and all ways there to help Reviewed on: 14th January 2025

Really easy helpful process met all my needs.

Really easy helpful process met all my needs. Would definitely recommend to anyone Reviewed on: 14th January 2025

A quick and hassle free experience.

A quick and hassle free experience from a clear understanding of the process from beginning to end. Reviewed on: 14th January 2025

Really professional service and the website is very...

Really professional service and the website is very easy to use Reviewed on: 14th January 2025

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