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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

easy to use and very fast and straight forward

easy to use and very fast and straight forward Reviewed on: 14th January 2025

Easy to use with quick response

Easy to use with quick response Reviewed on: 14th January 2025

very helpfull

very happy with the service I get from zopa david Reviewed on: 14th January 2025

Highly recommend Zopa.

The Zopa website is easy to navigate. Clear questions very quick decision. Fast payout of my loan and good communication concerning repayment schedule and other offers from Zopa but not in an annoying manner. Excellent company that I would not hesitate to recommend. Reviewed on: 14th January 2025

Really easy,everything done quick,very polite good c...

Really easy,everything done quick,very polite good customer service great,thanks Reviewed on: 14th January 2025

So easy, fast decision and money arrived in minutes

It was quick and easy, the application was simple and the decision was made immediately the money arrived in my bank within minutes. Reviewed on: 14th January 2025

FAB Service

I've had several loans with Zopa over the years ,I've always found them to be among the BEST in the Market .NEVER have I had an issue and I love the Rates they offer me Reviewed on: 14th January 2025

Quick response from customer service

Quick response from customer service Reviewed on: 14th January 2025

Very easy to use website.

Very easy to use website. Very easy to apply and get accepted. I’ve seen an early settlement option explained so that is really helpful. Interest could be lower of course all together I’m happy with the experience. Reviewed on: 14th January 2025

Needed car loan and Zopa was very easy to deal with...

Needed car loan and Zopa was very easy to deal with and got my car hassle free thanks to zopa Reviewed on: 14th January 2025

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