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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Good customer service.

Good customer service.No jargon or complicating forms. Reviewed on: 14th January 2025

Would highly recommend!

Great company to deal with, quick decision making and easy to use app! 5 star Reviewed on: 14th January 2025

A good experience made easy by an easy to understand...

A good experience made easy by an easy to understand web site Reviewed on: 14th January 2025

I had a loan from zoopa and it was such an easy proc...

I had a loan from zoopa and it was such an easy process without too much drama. My loan was approved and the money was in the bank the next working day which was what I wanted a fast service Reviewed on: 14th January 2025

Quick and efficient service with great support for t...

Quick and efficient service with great support for the app Reviewed on: 14th January 2025

I have had two loans with Zopa.

I have had two loans with Zopa. On both the decision was prompt and communication was excellent. They also kept me well informed for the duration of the loans. I would highly recommend people to approach Zopa regarding a loan. The interest rates are reasonable and qell displayed. Reviewed on: 14th January 2025

It was quick and simple with good rates and intuitiv...

It was quick and simple with good rates and intuitive app Reviewed on: 14th January 2025

Thank you

The best experience, thanks for that Reviewed on: 14th January 2025

Excellent

Easy application - funds available within hours Reviewed on: 14th January 2025

The service was fast, and hassle free!

The service was fast, and hassle free! Excellent company Reviewed on: 14th January 2025

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