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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Excellent experience would definitely use again

Excellent experience would definitely use again Reviewed on: 14th January 2025

Very good service with no problems

Very good service with no problems Reviewed on: 14th January 2025

No hassle personal loan lender. Excellent

Really easy to use platform Easy application process. Communication reminders about upcoming payments. Interest rates competitive. Straight forward. Would use again. Reviewed on: 14th January 2025

easy to apply for loan and you get almost immediate...

easy to apply for loan and you get almost immediate response. Zopa provide the money in your account in due course and the interest rate is within reasonable rate. Reviewed on: 14th January 2025

Very straightforward application easy to do very goo...

Very straightforward application easy to do very good and efficient Reviewed on: 14th January 2025

Very quick and easy to apply.

Very quick and easy to apply. The money was in my account within minutes. The interest is quite high but it’s nothing to be afraid of as I’ll pay it off in time. Reviewed on: 14th January 2025

Very quick to approve but not at helping customers s...

Very quick to approve but not at helping customers save money Reviewed on: 14th January 2025

Excellent to deal with

Excellent to deal with but haven’t had to ask any questions directly Reviewed on: 14th January 2025

Excellent customer service

Excellent customer service I would advise anyone looking for a loan to contact zopa Reviewed on: 14th January 2025

Quick and easy to apply.

Quick and easy to apply. App is easy to use Reviewed on: 14th January 2025

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