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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

I found it very clear and concise

I found it very clear and concise Reviewed on: 14th January 2025

Fast and efficient.

Fast and efficient. Easy application and excellent service Reviewed on: 14th January 2025

Straight forward and very efficient process.

Straight forward and very efficient process. I was kept informed throughout and I was very satisfied with the outcome. Reviewed on: 14th January 2025

Never had any issues with the app / payments alway...

Never had any issues with the app / payments always plenty of notice of payments due .... Reviewed on: 14th January 2025

Excellent

Very easy to arrange and app is excellent to keep me updated on my payments. Reviewed on: 14th January 2025

Excellent experience, everything so simple

Excellent experience, everything so simple Reviewed on: 14th January 2025

Applied for a loan and was in my bankin less than 2...

Applied for a loan and was in my bankin less than 2 hours brilliant service Reviewed on: 14th January 2025

Application

Easy on applying and quick response for confirmation of loan. Reviewed on: 14th January 2025

Excellent rates of interest and payments options, fa...

Excellent rates of interest and payments options, fast reliable and have approval within minutes with no hassle Reviewed on: 14th January 2025

Very user friendly!

Ive had two loans from Zopa, both were very simple to arrange, good value and had no issues with them at all Reviewed on: 14th January 2025

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