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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

I've had 3 loans from Zopa, all handled quickly and...

I've had 3 loans from Zopa, all handled quickly and smoothly. No problem whatsoever. Reviewed on: 14th January 2025

Fantastic customer service and care.

Fantastic customer service and care. Easy to use, fast outcome. Highly recommended Reviewed on: 14th January 2025

Professional experience.

I required a loan at short notice and Zopa completed the application with money in my account in less than 24 hours. There was no fuss and their online service was easy to navigate with a support service at hand, if needed. Reviewed on: 14th January 2025

Really quick and easy process also really good rates.

Really quick and easy process also really good rates. Reviewed on: 14th January 2025

First class in every way

Excellent, prompt service, low interest rate, a pleasure to do business with on several occasions Reviewed on: 14th January 2025

Quick and easy to use.

Quick and easy to use. The app makes managing my loan very simple. Reviewed on: 14th January 2025

No problems at all.

No problems at all. Excellent service. I was just left to pay my monthly fee, and no annoying emails. Reviewed on: 14th January 2025

Needed money to finance a big purchase .

Needed money to finance a big purchase . Zopa had good reviews so I decided to apply . Process was very quick and easy Reviewed on: 14th January 2025

Very easy to apply no hassle decision made very quic...

Very easy to apply no hassle decision made very quickly very straightforward Reviewed on: 14th January 2025

Very smooth experience, like a breath of fresh air.

Very smooth experience, like a breath of fresh air. Reviewed on: 14th January 2025

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