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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Easily , Speedily & Efficiently

I have always been pleasantly surprised at the ease, speed and efficiency of dealing with the Zopa staff I have spoken to, general communications and their website. Reviewed on: 14th January 2025

An excellent helper that is easy to choose

An excellent helper that is easy to choose Reviewed on: 14th January 2025

Easy process

Very straight forward application and fast response. I guess I could say almost perfect. Reviewed on: 14th January 2025

Very easy to navigate around the site

Very easy to navigate around the site Reviewed on: 14th January 2025

Amazing service

I was offered a personal loan which excepted at the lowest amount needed no pressure was made to make me increase this which was amazing Reviewed on: 14th January 2025

Best honest bank

I have found Zopa excellent to have a credit card and loan with Reviewed on: 14th January 2025

Zopa has been absolutely fantastic

Zopa has been absolutely fantastic for me after coming out of an IVA. It was very difficult to try and get any kind of finance or credit to try and rebuild my credit history. I found Zopa through my credit score app of which advised me they may be able to help so I applied for a small loan and a credit card thinking there was no way I was gonna get it but to my shock I was approved of a small limit credit card and a small loan that would help me to start rebuilding my credit file so far my file and credit number has gone up in the future is looking bright, thank you zuppa Reviewed on: 14th January 2025

Applied money in account 10 minutes brilliant thanks

Applied money in account 10 minutes brilliant thanks Reviewed on: 14th January 2025

Really helpful would use again.

Really helpful would use again. And recommend, great company Reviewed on: 14th January 2025

Easy process to follow .

Easy process to follow . Logical and well designed. Help was clearly available if needed. Prompt follow up processes Reviewed on: 14th January 2025

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