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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.91 (69089 reviews)

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4.91

Based on 69,089 reviews, last reviewed 25th Jun 2026

63% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Smooth application, good communication They called me directly to clarify a couple of details — which I appreciated rather than it dragging out over email. Once that was sorted, everything ... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Value for money I got my loan without any difficulty and it was a quick response. Reviewed on: 6th March 2026

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Awards

Best banking app 2026

Awarded to the bank rated highest in customer reviews for their banking app.

Zopa Personal loan reviews (69089)

Very easy process, kept informed at every stage

Very easy process, kept informed at every stage Reviewed on: 4th March 2024

Loan with ZOPA

I received the loan within 1 day and it was the amount I wanted. I recommend everyone to use ZOPA Reviewed on: 4th March 2024

Zopa are always my first choice for borrowing.

This is my third Zopa personal loan and the figures are clearly communicated and applying is very quick and simple! Their app is also excellent for managing my loan and provides all the tools and information I need to keep track of my borrowing. Reviewed on: 4th March 2024

It was nice and easy to use and the customer service...

It was nice and easy to use and the customer service team were very helpful Reviewed on: 4th March 2024

Good product, clear process and communication

Great comms, very clear process, good, fair product Reviewed on: 4th March 2024

Easy process and straightforward application.

Easy process and straightforward application. Reviewed on: 4th March 2024

Zopa are amazing, very easy application, no hassle a...

Zopa are amazing, very easy application, no hassle and very good rates and would highly recommend. Reviewed on: 4th March 2024

Brilliant!

Was one of the only companies that offered me anything. And rates were pretty good too. Great experience to date. Reviewed on: 4th March 2024

Was trying to find a trustworthy company to have a c...

Was trying to find a trustworthy company to have a consolidated loan with and it’s a mine field with which one to choose. I decided on Zopa purely down to their easy to use application system, helpful and easy to navigate pages and was absolutely blown away by the speed of which the funds got transferred. I was also impressed by using their app to monitor my account and the helpful txt messages and emails to welcome me and explain further help. More banks should be this way, helpful, prompt and always have their customers in mind. Reviewed on: 4th March 2024

It was sorted so quickly an when I spoke to someone...

It was sorted so quickly an when I spoke to someone it was sorted as tge y guy u spoke helped me set the app up Reviewed on: 4th March 2024

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