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Zopa: Personal loan reviews

4.94
Based on 66,811 reviews, last reviewed 16th Jan 2026
51267% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Really easy process & money arrived very quickly Really easy process & money arrived very quickly Reviewed on: 16th January 2026
Michael Parkinson 's avatar
Michael Parkinson

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (66811)

Review of the Zopa, Personal loan:

Easy and honest

5
Everything about zopa has been 100% good rates, straight forward communication, easy to understand terms and quick and helpful customer services Reviewed on: 30th June 2017

Really easy process & money arrived very quickly

5
Really easy process & money arrived very quickly Reviewed on: 16th January 2026

They help to improve my score which gave me the conf...

5
They help to improve my score which gave me the confidence to go and get a loan and a credit card Reviewed on: 16th January 2026

Top Notch app and communication

5
The app is so easy and straightforward and I love the graphics of how I’m progressing on my loan. The early payback calculation is immediate unlike other loans I’ve had, and communication is top notch. Reviewed on: 16th January 2026

Received a loan in minutes!

5
Received a loan in minutes! I was very happy with Zopa Reviewed on: 16th January 2026

Superb customer service team.

5
Very customer focused and friendly.. immediate response when contacted and I was treated like a customer not a number. Reviewed on: 16th January 2026

Excellent service

5
Simple process to apply great proceducts, very informative and excellent customer service. Reviewed on: 16th January 2026

Zopa , a name you can trust!

5
Zopa , a name you can trust! A mark of excellence ! Highly recommended! Reviewed on: 16th January 2026

It was easy but caring it made sure I was me and I u...

5
It was easy but caring it made sure I was me and I understood in full great Reviewed on: 16th January 2026

I have a low rate loan from them and really happy I...

5
I have a low rate loan from them and really happy I am making good progress in paying back, the send reminders option and to time. Reviewed on: 16th January 2026

Was very quick and helpful,definitely recommend

5
Was very quick and helpful,definitely recommend Reviewed on: 16th January 2026

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