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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

75% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65249)

Review of the Zopa, Personal loan:

So Helpful.

Website easy to use, un-intimidating, friendly and not at all pushy. helped me in a tight spot without making me feel as though I had lost control. Reviewed on: 21st January 2022

Genuinely transparent

I needed a loan for home improvements, they told me the rate before I applied, meaning no hit to my score. I can make payments when I want, the app is genuinely great and easy to use, and whenever I've spoken to them, no matter how trivial they've been absolutely lovely. Reviewed on: 28th April 2025

Everything was just simple & easy

Everything was just simple & easy Reviewed on: 28th April 2025

App is so easy to navigate!

App is so easy to navigate! 10 out 10 customer service. Highly recommend if you want a fast and quick decision with great APR! Have had a fantastic experience from start to Finish ! Over payments east to process as well Reviewed on: 28th April 2025

Every time I use the card it gives me no issues same...

Every time I use the card it gives me no issues same when I go to pay some back never any issue if there is it tells me ie the app and normal within 5 minutes it will work Reviewed on: 28th April 2025

Their customers service was next to non, fast and di...

Their customers service was next to non, fast and direct Reviewed on: 28th April 2025

Amazing.

Amazing. Easy to deal with. No hidden charges. Great experience Reviewed on: 28th April 2025

Personal Loan

Took out a personal loan. Very competitive rate and service has been excellent Reviewed on: 28th April 2025

Great company .

Great company . Verry easy to complete the question Reviewed on: 28th April 2025

Good service

Very simple to apply, money delivered almost instantly. Easy to use app Reviewed on: 28th April 2025

Loan Application

The application is easy to follow and the response was in good time, no complaints. I would recommend this bank to all. Reviewed on: 28th April 2025

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