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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Zopa Personal loan reviews (65248)

Review of the Zopa, Personal loan:

So Helpful.

5
Website easy to use, un-intimidating, friendly and not at all pushy. helped me in a tight spot without making me feel as though I had lost control. Reviewed on: 21st January 2022

Every time I use the card it gives me no issues same...

5
Every time I use the card it gives me no issues same when I go to pay some back never any issue if there is it tells me ie the app and normal within 5 minutes it will work Reviewed on: 28th April 2025

Their customers service was next to non, fast and di...

5
Their customers service was next to non, fast and direct Reviewed on: 28th April 2025

Amazing.

5
Amazing. Easy to deal with. No hidden charges. Great experience Reviewed on: 28th April 2025

Personal Loan

5
Took out a personal loan. Very competitive rate and service has been excellent Reviewed on: 28th April 2025

Great company .

5
Great company . Verry easy to complete the question Reviewed on: 28th April 2025

Good service

5
Very simple to apply, money delivered almost instantly. Easy to use app Reviewed on: 28th April 2025

Loan Application

5
The application is easy to follow and the response was in good time, no complaints. I would recommend this bank to all. Reviewed on: 28th April 2025

So far not had any problems and it was very straight...

5
So far not had any problems and it was very straightforward Reviewed on: 28th April 2025

I have no problems with Zopa credit card but I was t...

2
I have no problems with Zopa credit card but I was told I was pre-approved for a loan but when I’ve looked into it I was refused Reviewed on: 28th April 2025

Been there

5
Been there for me very good can not believe how nice it is to have my back Reviewed on: 28th April 2025

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