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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

44% decrease in 5 star reviews

in the past 90 days

33% increase in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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Zopa Personal loan reviews (65247)

Flexibility

I am not an average customer but the partner was prepared to listen and make a judgement in my favour. Not everyone fits in the same shaped box. Reviewed on: 4th March 2024

A friendly and helpful Company

A friendly and helpful Company who are understanding with an easily assisted application form Reviewed on: 4th March 2024

Very good condition for my first time

Very good condition for my first time Reviewed on: 4th March 2024

1st for Quality

Easy to arrange very helpful staff and understanding. Reviewed on: 4th March 2024

Loan had great APR and very easy to understand and s...

Loan had great APR and very easy to understand and service was great Reviewed on: 4th March 2024

Never had an issue with my loan.

Never had an issue with my loan. Always there for advise and any help required Reviewed on: 4th March 2024

The whole experience is excellent...

The whole process from start to finish is excellent and the app is fantastic too. Reviewed on: 4th March 2024

Great service, good rate, easy process, Quick decisi...

Great service, good rate, easy process, Quick decision, quick payments Reviewed on: 4th March 2024

Excellent Zopa

Excellent from start to finish. My 2nd loan with them Reviewed on: 4th March 2024

Excellent customer service and available products

Excellent customer service and available products Reviewed on: 4th March 2024

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