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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65247 reviews)

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4.94

Based on 65,247 reviews, last reviewed 13th Jun 2025

45% decrease in 5 star reviews

in the past 90 days

25% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65247)

The comms and app front end have been brilliant.

The comms and app front end have been brilliant. Every time I have spoken to the call centre team, they have always very knowledgeable, friendly and helpful. Using the app to keep track of my load and credit car has been a game changer. Reviewed on: 4th March 2024

Straight forward and simple

Straight forward and simple to use and painless. Reviewed on: 4th March 2024

The process was straight forward, easy to manage and...

The process was straight forward, easy to manage and prompt. I would highly recommend making contact if you are on the look out for finance. Reviewed on: 4th March 2024

App good application fairly good

App good application fairly good Reviewed on: 4th March 2024

Excellent and more.

Excellent and more. Recommended. Great service Reviewed on: 4th March 2024

Excellent customer service.

Excellent customer service. Easy application with quick decision, and money transfer to bank account almost immediately Reviewed on: 4th March 2024

Needed money for home improvements and got it with a...

Needed money for home improvements and got it with absolutely no fuss Reviewed on: 4th March 2024

I’ve never had a loan done so quick,in such a short...

I’ve never had a loan done so quick,in such a short period everything was so easy to do Reviewed on: 4th March 2024

Excellent service

Money transferred same day, I get regular statements by email and I downloaded the app which is easy. It's also not a complicated app either which some of them are. Sometimes I check and see how much would I have to pay if I paid it all back now... Which is clear to use as well. Would defo recommend. Reviewed on: 4th March 2024

Simplest and quickest approval yet!

Simplest and quickest approval yet! Reviewed on: 4th March 2024

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