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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65249 reviews)

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4.94

Based on 65,249 reviews, last reviewed 16th Oct 2025

50% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

By applying online it makes life so much easier and...

By applying online it makes life so much easier and you get a decision in seconds I've not had any issues everything has been straightforward Reviewed on: 4th March 2024

Great service

Great service, easy to manage your account online. I pay my loan on time with no hassles and don’t get bombarded with calls. Highly recommend. Reviewed on: 4th March 2024

Sorted in minutes funds in account quick service

Sorted in minutes funds in account Reviewed on: 4th March 2024

Great loan providers, reasonable amount to pay back...

Great loan providers, reasonable amount to pay back not to high and its manageable,would highly recommend to others if looking to getting a loan Reviewed on: 4th March 2024

The comms and app front end have been brilliant.

The comms and app front end have been brilliant. Every time I have spoken to the call centre team, they have always very knowledgeable, friendly and helpful. Using the app to keep track of my load and credit car has been a game changer. Reviewed on: 4th March 2024

Straight forward and simple

Straight forward and simple to use and painless. Reviewed on: 4th March 2024

The process was straight forward, easy to manage and...

The process was straight forward, easy to manage and prompt. I would highly recommend making contact if you are on the look out for finance. Reviewed on: 4th March 2024

App good application fairly good

App good application fairly good Reviewed on: 4th March 2024

Excellent and more.

Excellent and more. Recommended. Great service Reviewed on: 4th March 2024

Excellent customer service.

Excellent customer service. Easy application with quick decision, and money transfer to bank account almost immediately Reviewed on: 4th March 2024

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