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Zopa: Personal loan reviews

4.94
Based on 65,249 reviews, last reviewed 16th Oct 2025
50% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Good happy with the seevice Good I am happy with service I would recommended Reviewed on: 16th October 2025
Makatleho P's avatar
Makatleho P

Latest lowest rating:

1

They've no idea what they're doing Moved to Ireland after taking out a loan. Couldn't update my address - computer says no. Couldn't log in without a UK mobile number as 2FA - computer ... Read more Reviewed on: 5th September 2025
Laura J's avatar
Laura J

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65249)

Fast, simple, clear and a very competitive rate

5
Very simple to apply, quick response and a fantastic rate so very happy with the whole process. Reviewed on: 22nd June 2017

Excellent lender

5
Great company, good customer service Reviewed on: 22nd June 2017

Excellent service

5
I got the loan I needed without impacting my credit rating before hand unlike other providers who impact your creditrating and then to be told I was unsuccessfull. Reviewed on: 22nd June 2017

Ease of usr

5
I have now had 2 loans from zopa, went to them for the second one because I was so impressed with how easy their on line system is to use. Reviewed on: 22nd June 2017

Great service

5
Easy to apply, proper checks made so responsible lending. Quick decision, everything explained clearly. Would highly recommend. Reviewed on: 22nd June 2017

pain free and professional

5
100% easy to follow application steps with options available. Totally secure and painfree. Decision immediate. Reviewed on: 22nd June 2017

Simple fast & professional

5
Decided to use Zopa after my bank was offering fantastic low rates.but had to take out more money. No thanks,Zopa had great rates, low fees so easy and user friendly. Would recommend these guys over a high street bank any day Reviewed on: 22nd June 2017

Easy and simple service

5
I found applying for a loan so easy and simple. The website is easy to navigate. You have options to increase your loan and pay extra. You can easily view what your remaining balance is too. Reviewed on: 22nd June 2017

Easy, plesant loan

5
I'm relatively new in this country and I had (have) a plan. The loan from Zopa was simple, easy and quick. Filled out the form, sent the requested docs, got a call from them and I got the money. I definitely recommend if you have a (relatively small) shortage in you budget. Reviewed on: 22nd June 2017

Straightforward and easy loan with minimum interest

5
My loan was approved instantly and the funds only took a couple of days to come in to my account. I was buying a new car and the interest rate was about ten times better than buying through the garage finance options! I would recommend the company as so straightforward and easy. Reviewed on: 22nd June 2017

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