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Zopa: Personal loan reviews

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4.94
Based on 65,243 reviews, last reviewed 12th May 2025
45% increase in 5 star reviews
in the past 90 days
700% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Had a loan. Had a loan. Good rate and great app Reviewed on: 12th May 2025
Donna S's avatar
Donna S

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
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About this product

Zopa personal loan reviews on Smart Money People are honest reviews. If you're trying to determine whether this is the right personal loan for you, reading our Zopa personal loan reviews can help you to find out what other people have to say. Smart Money People launched in October 2014 to help people like you to find the best personal loans. If you have used a Zopa personal loan, we'd love you to write a quick review too.

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Zopa Personal loan reviews (65243)

Fantastic service

5
Quick decisions, clear information, great rates Reviewed on: 3rd June 2017
Donna Henderson's avatar
Donna Henderson

excellent service

5
Was so happy with my experience. Very efficient and smooth. Thanksyou Zopa Reviewed on: 3rd June 2017
Lisa close's avatar
Lisa close

Highly recommended A* service

5
Very impressed with the service received from zopa. For a quick and easy no hassle loan these guys are the best Reviewed on: 3rd June 2017
Glen pritchard's avatar
Glen pritchard

Fast, fair and friendly

5
I would normally go to my bank or building society for a personal loan but I already had a personal loan with my building society and found I needed money fast for a problem that came up with my property. I didn't know what to do, borrowing money has always worried me but I had had so much unexpected expense in the past few months that I had no choice but to borrow! Someone recommended Zopa, but I wasn't too sure about borrowing from an online company; people of my age tend to be a little conservative, the internet is still a relatively new concept as far as I am concerned! However, I applied, and I couldn't believe how easy it was to fill in the online application and how quick they responded. My application was accepted and the money in my account in under a week and what had seemed like an almost insurmountable problem was solved! No fuss, no disapproving looks from a bank manager, just a quick credit check and done. When I spoke to staff on the telephone to confirm everything had really gone through so quick they were so kind and reassuring, though they must have thought I was bit behind the times! Reviewed on: 3rd June 2017
Gillian Plaice's avatar
Gillian Plaice

Consolodation

3
I had a pleasurable experience with Zopa, from the beginning on the website to the final stages . I have recommended you to friends and family due to the easy journey Reviewed on: 3rd June 2017
Aisha Adesanya's avatar
Aisha Adesanya

Brilliant customer service

5
Excellant service loan cleared to my bank very quickly and hassle free Reviewed on: 3rd June 2017
Denise Read's avatar
Denise Read

Brilliant customer service

5
I have now used Zopa 3 times over the last 10 years, they were very quick on dealing with my application and I love the fact that I can pay off my loan as quickly as I like.. excellant Reviewed on: 3rd June 2017
Denise Read's avatar
Denise Read

Friendly, easy, low percentage

5
Zopa has been nothing but incredible with my loan. Straight forward, easy, low percentage rate. Would recommend them to any friend / family member. Reviewed on: 3rd June 2017
Emily Bush's avatar
Emily Bush

Zopa do exactly what they say!

5
Required a loan with good rates and the flexibility to repay quickly without extra charges. Did some research and the online application was very simple and intuitive (unlike my Bank!). Easy to upload documentation and quick notification that my application was successful. Wouldn't hesitate to recommend Zopa and would definitely use them again. Reviewed on: 3rd June 2017
T M Williams's avatar
T M Williams

Fantastic

5
Super quick and efficient. Very easy to apply.The staff are really helpful and last but least rates are fantastic. Reviewed on: 3rd June 2017
Denise Sutcliffe's avatar
Denise Sutcliffe

Review Zopa: Personal loan now

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